Device Quality Settings

To ensure the best possible streaming quality from our Plex server, you need to adjust your device's quality settings. Follow these steps for your specific device:

Mobile & Tablet Apps (iOS/Android)

  1. Open the Plex app on your device
  2. Tap on Settings (usually in the menu or profile section)
  3. Look for Quality or Video Quality settings
  4. Set Local Quality to Maximum
  5. Set Remote Quality to Maximum
  6. Save your settings and restart the app

Smart TV Apps

  1. Open the Plex app on your Smart TV
  2. Navigate to Settings using your remote
  3. Find the Quality or Video section
  4. Set Local Quality to Maximum
  5. Set Remote Quality to Maximum
  6. Apply the changes and exit settings

Desktop & Web Player

  1. Open Plex in your web browser or desktop app
  2. Click on your profile icon in the top right
  3. Select Settings from the dropdown
  4. Go to Quality in the left sidebar
  5. Set Local Quality to Maximum
  6. Set Remote Quality to Maximum
  7. Click Save Changes

Gaming Consoles (Xbox, PlayStation)

  1. Launch the Plex app on your console
  2. Navigate to Settings using your controller
  3. Look for Quality or Playback settings
  4. Set Local Quality to Maximum
  5. Set Remote Quality to Maximum
  6. Confirm and save your changes

Troubleshooting

Common Issues & Solutions:
Buffering or Poor Quality
  • Check your internet connection speed
  • Ensure settings are saved properly
  • Try restarting the Plex app
  • Use the Speed Test to check connectivity
Can't Find Quality Settings
  • Update your Plex app to the latest version
  • Look for "Playback", "Video", or "Streaming" sections
  • Some devices have settings in the main menu
  • Check device-specific Plex documentation

Need Help?

If you're still having trouble with your Plex settings or experiencing issues, don't hesitate to reach out for support.

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